krait: yellow background with text "oh, you young things and their illegible layouts!" (youthful errors)
Krait ([personal profile] krait) wrote2023-09-28 07:10 pm
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Fixing Things That Weren't Broken

DragonCave - in the fine internet tradition of fixing things that weren't broken - has updated its forum software, and now I can't log in. My choices are to log in with my email address (which I attempted, but it says the password was wrong... Well, since I can't see my forum account info to know what email address was linked to it, I can't reset the password) or to log in with my DC account, incidentally consenting to give DC "access" to my username and email address. Meaning what? Presumably something beyond 'knowing what it is,' because they already know that in order for the account to exist.

If I didn't have Halloween trades lined up, I honestly wouldn't bother to ever log in again, because this annoys me so much. And if I could log in, I'd tell them so.

>:[
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a_natural_beauty: (Default)

[personal profile] a_natural_beauty 2023-10-02 02:17 am (UTC)(link)
I'm so sorry you are dealing with this. :(
I hope you can figure out how to fix it!
krait: a sea snake (krait) swimming (Default)

[personal profile] krait 2023-10-13 02:21 am (UTC)(link)
Thank you.

I did fix it, if by "fix" one means mass guessing with every email address I've ever owned, and eventually hitting on the right one. :D
a_natural_beauty: (Default)

[personal profile] a_natural_beauty 2023-10-15 11:06 pm (UTC)(link)
You're welcome! :)

Hey, I mean if it works - it works!!
numinousdread: (Default)

[personal profile] numinousdread 2023-11-29 08:19 pm (UTC)(link)
That sounds annoying! But I had no idea that Dragon Cave (and the forums) still existed. What a blast from the past, man.

Hope everything worked out for you.
krait: dark-skinned alien in armour (Foreigner - security)

[personal profile] krait 2023-11-30 04:28 am (UTC)(link)
Yep, DC is still around and still forums-ing! I did eventually just start going through every email address I remembered having, and found the right one. But oh, boy, what a shining example of how NOT to roll out a site update. "BTW you'll need to know what email you used to sign up for this site in 2009... and if you're not logged in you cannot view any account's email address. There is no workaround for this and no technical support. Good luck!"

Glad that I did get it figured out, though, because I really love forums. They're an oldie but goodie when it comes to fandom social site structures; I wish there were more of them. The old Shejidan forums for fans of CJ Cherryh's sci-fi were great and I miss them a lot, even now!
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